1. Services Provided
We offer residential and commercial appliance repair services.
Diagnosis, repair, maintenance, and part replacement (where needed) are included in services.
Prices can differ depending on the nature of the repair, parts needed, and area serviced.
2. Scheduling & Appointments
Customers are required to give correct information (appliance model, problem, address) when scheduling.
We reserve the right to cancel or reschedule appointments because of unavoidable circumstances (e.g., technician availability, weather).
Same-day service will be based on availability.
3. Fees & Payments
A diagnostic charge may be required, which will be waived when repair services are scheduled.
Final prices will be given upon inspection.
Payment is required at the time of completion of service (cash, card, or digital payment accepted).No refund for completed repairs unless under warranty (refer to Section 5).
4. Cancellation & Refunds
Cancellations are required at least 24 hours prior to the appointment schedule.
Late cancellation or no-show may attract a charge
Refunds are only valid if the service is not delivered as contracted.
5. Warranty & Guarantee
All repairs are backed by a 30-day warranty (unless otherwise stated).
Warranty includes labor and replaced components but excludes
Misuse or subsequent damage after repair.
Repairs performed by non-authorized technicians.
Claims under warranty have to be notified immediately.
6. Liability & Limitations
We are not responsible for:
Previous damages not connected with the repair
Damage or loss as a result of misuse after servicing.
Third-party repair or alteration.
Customers are to back up data (for smart appliances) prior to service.
7. Customer Responsibilities
Ensure a safe working area for technicians
Make any hazards (electrical/water hazards) known prior to service.
Ensure pets or obstructions do not hinder repairs.
8. Privacy Policy
Personal information gathered (name, contact, address) is applied solely for purposes of service.
We never share customer details with third parties without permission.
9. Modifying Terms
We may modify these terms at any moment. Continued utilization of our services is taken to mean acceptance.
10. Jurisdiction
These terms shall be construed in accordance with the laws of [Your Country/State]. Disputes shall be settled through arbitration or small claims court.