User Agreement
General usage guidelines and limitations for the website:
These rules and agreements (referred to as the “Terms of Use”) outline the guidelines for your usage of this website (“site”). By using this site, you consent to abide by and adhere to these terms. Should you decide not to accept these terms, you must immediately leave the site and are prohibited from returning. Liberty Home Guard and all its subsidiaries (referred to as, “LHG,” “we,” or “us”), have the authority to modify these terms or the site at any time without prior notice by altering the site. You are always welcome to view the latest version of these terms through the link at the foot of this site’s main page.
Please take the time to go through these terms, as they detail your rights and responsibilities while using this site and LHG’s services. This includes a mandate to resolve any disputes that cannot be settled through alternative methods by arbitration. Consequently, this means you acknowledge that you are giving up your right to pursue legal action through a court, to have a judge and jury make decisions on your case, and to participate in a class or representative action.
This website offers you the opportunity to learn about LHG and sign up for its products and services, including home warranty options (referred to as “LHG services”). Additionally, the website provides details on other collaborations with LHG, such as job opportunities, roles as suppliers or service providers, or various partnerships, among others.
The use of any “deep-link,” “page-scrape,” “robot,” “spider,” or any other automated tool, program, algorithm, or manual method to access, acquire, copy, or monitor any part of this website or its content, or to bypass or replicate the site’s layout or content presentation, is strictly prohibited. Attempting to obtain or try to maintain any materials, documents, or information through any means not intentionally made available on this site is also prohibited, and we reserve the right to prohibit such activities.
You are not permitted to try to gain unauthorized access to any feature or section of this website or LHG services, or any other networks or systems linked to this website or LHG services, or to any of our servers or LHG services.
You agree not to probe, scan, test the security, or attempt to break into the authentication systems. You also agree not to use any software, routine, interference protocol, or device to disrupt the proper functioning of this website or any transactions or authorized actions being carried out on this site, including any other person’s use of this site.
You are not allowed to use this website or any of LHG services or content for any illegal purposes or purposes that are prohibited by these terms of use, including to solicit the performance of any illegal activities or other actions that infringe upon the rights of others.
We cannot guarantee or warranty that files available for download through this website or LHG services will be free of viruses, Trojan horses, worms, infections, or other harmful code. By accessing this site, you acknowledge and affirm that it is your responsibility to take the necessary steps to protect and ensure that any files obtained through this site are free from such issues.
Links to external websites:
This site includes links to third-party websites for your convenience, but we do not endorse these entities or the content found on their sites. We have no control over, and are not responsible for, the content of any linked third-party websites, and we make no claims about the accuracy or reliability of their information. Accessing any linked third-party websites is done at your own risk.
Privacy and the safeguarding of your personal information:
We encourage you to review LHG’s “Privacy Policy” to understand the types of user information we collect, as well as how we safeguard and utilize that information in relation to our site and services. By using this site and sharing information through LHG services, you acknowledge and accept that internet communications are not entirely private or secure. Any messages or information you send via this site or LHG services may be intercepted and accessed by others, even if a specific transmission is indicated as encrypted (such as credit card details).
Consent to be contacted and for telephone communications:
You acknowledge that calls made to and from LHG may be monitored and recorded, and you consent to this monitoring and recording.
You confirm that any contact information you provide to LHG, including your name, email address, mailing address, residential phone number, and/or mobile phone number, is accurate and truthful. You affirm that you are the current owner or subscriber of any phone number you have given us. If your contact information changes, including your phone numbers, you agree to inform us of these changes in advance by calling 833-547-1233 or by emailing [email protected].
You agree to indemnify, defend, and protect us from any and all claims, losses, liabilities, costs, and expenses (including reasonable attorney fees) that result from your failure to update your contact information (including your phone number), your voluntary submission of a phone number that does not belong to you, and/or your violation of any federal, state, or local laws, regulations, or ordinances.
By voluntarily providing your phone number(s) to LHG, you acknowledge and agree to receive pre-recorded voice messages, text messages, and/or auto-dialed calls from us regarding offers, your account, any transactions with us, and your relationship with LHG. You also consent to LHG obtaining your email addresses, mailing addresses, and phone numbers, whether provided directly by you or acquired through other lawful means, and you agree to be contacted using that information. These communications may include confirmations of service requests and account updates. You understand that even if you cancel your account or terminate your relationship with us, you will continue to receive these communications unless you opt out as described below. Your consent to receive automated marketing calls, texts, and emails is not contingent upon purchasing any goods or services. Calls or text messages may be made to you by or on behalf of LHG, even if your phone number is registered on any state or federal Do Not Call list.
You understand that your telephone carrier may impose charges for these calls or text messages, and LHG is not liable for any such fees.
You can opt out of automated text messages at any time. Simply follow the prompts in the message and choose the option to opt out of automated phone calls. Please note that opt-out requests may take up to 30 days to be processed. If you choose to opt out of automated calls, we retain the right to make non-automated calls to you regarding any transactions, accounts, or other relationships with us.
Your account and security:
In order to access certain features or services offered by LHG including those offered through this site, you may be required to open an account including configuring a username and password. You are solely responsible for maintaining the confidentiality of the information you provide us including your password and for any and all activity that occurs under your account including when you fail to keep this information secure and confidential. In the case of any unauthorized use of your password or any other breach of security, you agree to notify us immediately. You may be held liable for any losses incurred by us or any other user of or visitor to this site due to the use of your username, and password or account, even if it is unintended due to your failing to keep your account information secure and confidential.
You are strictly prohibited from using anyone else’s login information (username and password) at any time, without the express permission of the holder of that username, password, or account. We will not be liable for any damage or loss arising from your failure to comply with these obligations.
Trademarks:
Liberty Home Guard LLC, along with its associated logos—including but not limited to the home guard icon, libertyhomeguard.com, and various other trademarks featured on this site and in LHG services—are trademarks of LHG or its affiliates, registered in the United States and numerous other countries. Without a written licensing agreement from us for each instance of use, you are prohibited from using these trademarks or any other trademarks owned by LHG or its affiliates, except for descriptive purposes. Trademarks belonging to other parties that appear on this site are the property of their respective owners and are included solely for descriptive purposes.
References to trademarks owned by other parties on this site should not be interpreted as a challenge to the status or ownership of those trademarks.
Copyright:
The complete content of this site, which includes but is not limited to graphics, logos, text, images, audio clips, digital downloads, button icons, flash movies, data compilations, and software, is owned by LHG, its content providers, affiliates, or clients. This content is protected by domestic and international trade dress, patent, copyright, trademark laws, and various other intellectual property rights, as well as laws against unfair competition (collectively referred to as “Content”). LHG grants you a non-transferable, non-exclusive, limited license to access and display the content solely on your personal devices for personal use. Any commercial use of the content is strictly prohibited. If you alter the content in any way, this permission is revoked, and you are not allowed to use the modified content. You must retain all copyright, trademark, and other proprietary notices intact. Modifying, copying, reproducing, uploading, posting, or transmitting the content is not permitted.
Global application:
Due to the worldwide scope of the internet, you agree to adhere to all local regulations, including, but not limited to, those concerning internet usage, data management, email, privacy, copyright, and trademark violations. Furthermore, you commit to following all relevant laws related to the transmission of technical data exported from the United States or your country of residence.
No warranty:
LHG services, along with the site and its content, are provided “as is” without any express, implied, or statutory representations or warranties. We explicitly disclaim any implied warranties regarding merchantability, title, fitness for a particular purpose, and noninfringement.
Furthermore, we do not guarantee that this site or LHG services will be uninterrupted or free from disruptions, nor do we warrant that the site, LHG services, content, or the server hosting them are free from omissions, errors, defects, viruses, harmful components, or design flaws. Your use of the site and LHG services is at your own risk. Please note that some states do not permit the disclaimer of implied warranties, so certain aspects of this disclaimer may not be applicable to you.
Liability Disclaimer:
In no event will we be liable, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed),product liability, strict liability, or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive, or consequential damages),arising out of or in connection with any use of, the inability to use, or the site, LHG services or content, even if we have been advised of the possibility of such damages. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, in which case portions of this limitation may not apply to you. In no event will we be liable or responsible for any errors or omissions in the content, including, without limitation, errors in pricing or availability of services and products, or damages that may result from misrepresentation by another user of this site or LHG services.
Indemnification:
You agree to indemnify, protect, and defend LHG, including its parent company, affiliates, shareholders, agents, licensors, suppliers, and any third-party information providers associated with this site, along with their officers, partners, directors, owners, and employees (collectively referred to as the “LHG Released Parties”), against any and all losses, expenses, damages, and costs, including attorney’s fees, that arise from: (a) any violation or breach of these Terms of Use (including negligent or wrongful actions) by you; or (b) your use of and access to the site and LHG services.
Breach of these Terms of Use:
If we find that you have breached these Terms of Use or any related agreements or guidelines associated with your use of this site and/or LHG services, you acknowledge that we may, at our sole discretion and without prior notice, terminate your access to this site and/or LHG services and/or prevent your future access to them. You also recognize that any violation of these Terms of Use on your part will be considered an unfair and unlawful business practice, causing us irreparable harm for which monetary damages would be insufficient. Consequently, you agree to our right to seek any injunctive or equitable relief we consider necessary or appropriate in such situations. These remedies are in addition to any other legal or equitable remedies we may pursue.
You acknowledge that we may, at our discretion and without prior notice, revoke your access to this site and/or LHG services for valid reasons. These reasons may include, but are not limited to: (1) requests from law enforcement or other governmental bodies, (2) your own request to delete your account, (3) the discontinuation or significant alteration of this site or any LHG services provided on or through it, or (4) unforeseen technical difficulties or issues.
Dispute resolution; arbitration:
Governing Law and Dispute: These Terms of Use will be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Any claims that are not subject to arbitration must be brought in the state or federal courts located in Brooklyn County, New York.
Dispute Resolution Process: If a dispute arises between you and us, we aim to provide a prompt, impartial, and cost-effective resolution. Most issues can be swiftly and satisfactorily resolved by reaching out to our customer service team. You can find our contact information by clicking the “Contact Us” link at the top of our homepage, libertyhomeguard.com. For any matters that require resolution, the following terms outline the steps we will take together:
Constraints on legal remedies:
Rather than pursuing legal action in court, both you and we agree to resolve disputes through individual arbitration. We both acknowledge that any disagreement, issue, or claim arising from your use of this website, its content, or LHG services (collectively referred to as “Claims”) that cannot be mutually resolved will be settled by a single arbitrator through binding arbitration. This arbitration agreement is designed to be interpreted broadly and encompasses claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory. The arbitrator’s decision and award will be final and binding, subject to certain exceptions under the Federal Arbitration Act, 9 U.S.C. 1, et seq., and any judgment on the award may be enforced in any court with appropriate jurisdiction.
Waiver of class action rights:
Any claim must be filed by the parties in their individual capacity, rather than as a plaintiff or member of any alleged class, collective, representative, multiple plaintiffs, or similar proceedings (“Class Action”). The parties explicitly waive their right to pursue any class action in any forum. The arbitrator does not have the authority to combine or aggregate similar claims or to conduct any class action, nor can they award relief to any individual or entity that is not a party to the arbitration. Any assertion that all or part of this class action waiver is unenforceable, unconscionable, void, or voidable can only be determined by a court of competent jurisdiction, not by an arbitrator. The parties acknowledge that they could have chosen to litigate their claims in court, allowing a judge or jury to decide their case and participate in a class or representative action. However, they understand and opt to resolve any claims individually through arbitration.
Compulsory arbitration processes:
The parties agree to engage in good faith mediation before proceeding to mandatory arbitration. Unless you submit a written request to LHG and receive written consent from LHG to pursue a small claims lawsuit against them solely in your individual capacity, any claim, dispute, or controversy (“Claim”) arising from or related to this agreement or the relationships between the parties will be resolved by a single arbitrator through binding arbitration administered by the American Arbitration Association (“AAA”). This will be conducted in accordance with the applicable AAA commercial or consumer rules in effect at the time the Claim is filed (“AAA Rules”). You can find copies of the AAA rules and forms at www.adr.org or by calling 1-833-547-1233. The arbitrator’s decision will be final, binding, and not subject to appeal. The award may be entered and enforced in any court with appropriate jurisdiction. The arbitrator shall have sole authority to address any disputes concerning the interpretation, applicability, unconscionability, arbitrability, enforceability, or formation of this agreement, including any claims that any portion of the agreement is void or voidable, rather than any federal, state, or local court. However, this provision does not apply to the section titled “Class Action Waiver.”
Selection of governing law:
The arbitration will occur in Brooklyn County, New York, or in the county where you live. The Federal Arbitration Act will oversee the interpretation, applicability, and enforcement of this arbitration agreement. This arbitration agreement will remain in effect even after the termination of these Terms of Use.
Exception: Any claims or actions for indemnification, contribution, interpleader, or injunctive relief related to a claim will not be subject to arbitration.
Additional terms:
Our decision not to enforce strict compliance with any part of these Terms of Use does not imply a waiver of any rights or provisions. The interactions between the parties or established trade practices will not alter any part of these Terms of Use. We reserve the right to transfer our rights and obligations under these Terms of Use to any party at any time without notifying you. If any provision is found to be invalid, void, or unenforceable for any reason, that provision will be considered severable and will not impact the validity or enforceability of the remaining provisions. All rights not explicitly granted here are reserved.
Complete agreement:
These Terms of Use represent the complete agreement between you and us concerning the site and the LHG services. They replace all previous or simultaneous communications and proposals, whether made electronically, verbally, or in writing, related to this site and the LHG services. Any changes to these Terms of Use will only be valid if we provide our approval.
Address:
Liberty Home Guard LLC
1202 Ave U, Suite #1061
Brooklyn, New York 11229
United States of America
Email: [email protected]
Phone: 833-547-1233
